Privacy & Usage Policy

Domixo Home is a supplier of made-to-measure building products — doors, windows, cabinets, kitchens and lighting — to contractors, developers and clients in Cyprus. In this policy “we”, “us” and “our” refer to Domixo Home. We are the controller responsible for the personal data collected through this website.

For any privacy question or request, contact us at cs@domixohome.com.

Information you give us. When you send an enquiry, request a quote, use the contact form or book a site visit, we collect the details you provide, which may include your name, company, email address, phone number, the site or project address and region, the type and stage of the building, its size, and any project information you choose to share (products, quantities, timelines and other notes).

Information collected automatically. Like most websites, our hosting provider automatically records basic technical data needed to serve and secure the site (such as your IP address, browser type and the pages requested). We do not use advertising or tracking cookies, and we do not run third-party analytics or advertising pixels on this site.

We use the information you provide to:

• respond to your enquiry and answer your questions;
• prepare specifications and quotes, and arrange and carry out site visits;
• supply the products and services you ask us to, and keep you updated about your project;
• keep records of our dealings and meet our legal and accounting obligations.

We do not sell your personal data, and we do not use it for automated decision-making or profiling.

Under the EU General Data Protection Regulation (GDPR), as applied in Cyprus, we rely on the following legal bases:

• to take steps at your request before entering into a contract — for example, preparing a quote or arranging a site visit;
• our legitimate interests in responding to enquiries and running and securing our business, balanced against your rights;
• legal obligation — where we must keep records for tax, accounting or other legal requirements.

Enquiries and form submissions are delivered to us by email and kept in our business systems so we can act on them. We share personal data only where it is necessary, and only with:

• service providers who help us operate — for example our website host and email provider — under appropriate confidentiality and data-protection terms;
• suppliers or partners involved in fulfilling your specific order, where needed;
• professional advisers or authorities where we are required to by law.

If you choose to contact us through WhatsApp, your message is also handled by WhatsApp under its own privacy terms. Some of our providers may process data outside Cyprus; where they do, we take steps for it to remain appropriately protected.

We do not use advertising, marketing or third-party tracking cookies. The site uses your browser’s local storage for one purpose only: to remember any accessibility display preferences you set (such as higher contrast or a larger font), so they are still applied when you return. This information stays on your device and you can clear it at any time by resetting those preferences or clearing your browser storage.

We keep enquiry and project information for as long as needed to deal with your enquiry and any resulting project, and afterwards only for as long as we have a legitimate business or legal reason to (for example, accounting and warranty records). When we no longer need it, we delete or anonymise it.

Subject to the conditions in the GDPR, you have the right to access the personal data we hold about you, to have it corrected or erased, to restrict or object to how we use it, and to receive a copy in a portable format. Where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, email us at cs@domixohome.com. You also have the right to lodge a complaint with the Cyprus data-protection supervisory authority (the Office of the Commissioner for Personal Data Protection).

We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No website or transmission over the internet can be guaranteed to be completely secure, so we cannot promise absolute security, but we work to keep your data safe.

This is a business-to-business website and is not directed at children. We do not knowingly collect personal data from anyone under 16.

Illustrative content. Product images on this site are representative visualisations. Everything we supply is made to measure, so finishes, colours, grain, proportions and details are indicative and may vary from the images. Exact sizes, materials and specifications are confirmed for your project.

Enquiries are not orders. Sending an enquiry or requesting a quote lets us understand what you need — it is not an order and does not create a contract. There is no online payment on this site. Prices, availability, lead times and final specifications are confirmed in a written quote, and any order proceeds on the terms we agree with you directly.

Intellectual property. The content of this website — text, imagery, designs and layout — belongs to Domixo Home or is used with permission, and may not be copied or reused without our consent.

Acceptable use. Please use the site lawfully and do not attempt to disrupt it, misuse the forms, or access it in a way that could damage the site or others’ use of it.

Accuracy & external links. We work to keep the information here accurate and up to date but do not warrant that it is complete or error-free, and the site is provided on an “as is” basis. Any links to other websites are for convenience only; we are not responsible for their content or privacy practices.

We may update this policy from time to time. The current version is always the one published here, with the “last updated” date shown above.

This policy and your use of the website are governed by the laws of Cyprus, and any dispute will be subject to the jurisdiction of its courts.

For any question about this policy, your information, or your privacy rights, contact us at cs@domixohome.com. You can also reach us through our contact page.